Shipping & Handling
As a small business, please understand that our processing and shipping + handling timeframe will take longer than big corporate business's. This means we may not always immediately have the items you ordered in stock, and can only begin processing your order after receiving your payment and verifying it. It generally takes 2-3 weeks to process and ship standard shipping (UNLESS specified otherwise in clothing descriptions), and 4-6 weeks for pre-order items. Express Shipping ( 5 - 7 days) is also available at an additional cost. After processing within 2 days of receiving an order, we will ship your order as soon as possible (based off what kind of shipping you paid for during checkout!). If an item is needed by a certain date, please email us at (firstname.lastname@example.org) prior to purchasing to see if we can get it to you by the date needed. It is not always guaranteed, but we will try our best. Altogether with processing and shipping + handling, it typically takes anywhere between 1-6 weeks (business days only, excluding weekends and holidays) for you to receive your item. Once you receive your tracking number, please allow 2-3 business days for it to update into the postal service system.
Please be aware of our processing + shipping and handling timeframe prior to purchasing to avoid any unhappiness. Please email us with any further queries at: email@example.com. Please allow 24-48hrs for a customer service representative to get back to you!